Since reopening, we’ve been on a mission to make the Courthouse Hotel Smythesdale a venue locals are proud to call their own.
That doesn’t just mean great food and drinks — it means raising the bar on cleanliness, service, comfort, and consistency.
Here’s a look at some of the behind-the-scenes changes and improvements we’ve made (and continue to make) to create a better experience every time you walk through our doors.
Clean, Tidy, and Welcoming
We’ve lifted our cleaning standards across the venue — from sparkling toilets and tidy bars to organised storage and spotless dining areas.
When you walk in, you should feel like you’re stepping into a place that’s looked after properly — because you are.
Better Layouts, Better Flow
We’re constantly reviewing how each room is set up, and adjusting seating, walkways, and signage so your visit feels more comfortable and natural. Whether you’re here for a meal, drinks, or a function, we want the space to work for you.
A Team That’s Focused and Improving
Our kitchen and front-of-house teams are settling in, but we’re not resting.
Every week, we hold improvement sessions to review service, food quality, and feedback. That means we’re always working to get better — not just aiming to be “good enough.”
Systems That Help Us Stay Sharp
Behind the scenes, we’ve introduced systems for cleaning audits, checklists, and accountability. That means no more guessing — everyone knows what’s expected, and we follow through.
The result? A better-run venue that’s more consistent day in, day out.
We’re Just Getting Started
We know there’s always room to grow.
Whether it’s customer suggestions, staff feedback, or simply spotting opportunities ourselves — we’re always looking for the next thing we can improve.
We believe the little things matter. And at the Courthouse, they’re adding up to something big.
📍 Courthouse Hotel Smythesdale
🚪 Open 7 days
👀 Come see what’s changed — and what’s coming next
